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Terms and Conditions

Welcome to amandacoleman.co.uk.  If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Amanda Coleman Jewellery’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Amanda Coleman Jewellery’ or ‘us’ or ‘we’ refers to the owner of the website whose address is PO Box 1217, Lincoln, United Kingdom LN5 5GG. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• You, the buyer, shall be responsible for ensuring the accuracy of the details provided on the order form and we will not be obliged to accept an order unless all details requested on the order form have been entered correctly.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• We are entitled to refuse any order placed by you and will not be required to provide an explanation.
• The goods may differ slightly from the images shown.
• The price of the goods will be the price quoted on the website at the date the order is received and will include VAT unless specified otherwise.
• We reserve the right, by giving notice to you, the buyer, at any time before delivery to increase the price of the goods to reflect any increase in the cost to us, which is due to any factor beyond our control (such as without limitation, any foreign exchange fluctuation, significant increase in the costs of labour, materials or other costs of manufacture.
• In the unlikely event of there being such an increase in the price of the goods you, the buyer, shall be entitled to cancel the order at any time before delivery.
• If your delivery address is outside of the United Kingdom, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you and you hereby indemnify us and keep us indemnified for any loss that we may suffer in the event that you do not discharge such additional charges howsoever they may arise. You should note that customs policies vary widely from country to country; we advise you to contact your local customs office for further information.
• Title to the goods will pass to you, the buyer, on payment in full of the price of the goods.
• The risk in the goods shall pass to you upon such delivery taking place.
• You, the buyer, warrant that all details provided on the order form for the purpose of purchasing the goods are correct, that the credit card you are using is your own and that there are sufficient funds and/or sufficient unused limit available to cover the cost of the goods.
• The risk in the goods shall pass to you upon such delivery taking place.
• You, the buyer, warrant that all details provided on the order form for the purpose of purchasing the goods are correct, that the credit card you are using is your own and that there are sufficient funds and/or sufficient unused limit available to cover the cost of the goods.
• The copyright in the products and material contained in this website and any trademarks and brands included in that material belongs to Amanda Coleman Jewellery.
• You may download or copy the content and other down-loadable items displayed on the website subject to the condition that the material may only be used for personal non-commercial purposes. Copying or storing the contents of the website for other than personal use is expressly prohibited.
• All drawings, descriptive matter and specifications of the goods on the website are for the sole purpose of giving an approximate description of the goods.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Delivery and Returns

Amanda Coleman’s jewellery is either in stock or made to order. Delivery is usually between 1 and 7 days. Sometimes an item may take longer than 7 days to deliver but if this is the case then you will always be informed. We usually can hurry things along a little bit If you need something urgently for a specific date. If this is the case then please either email or telephone to see if we can deliver the item in time.

Postage - UK and Ireland

Please select either recorded signed for delivery (£3.75) or next day special delivery (£6.60). The postal options are on the checkout page. All delivery methods will require a signature on arrival.

Postage - International

We are happy to send items anywhere in the world. All items are sent by either royal mail 'International signed for' or 'Air Sure'. The postage cost is £9.50. Please note if your order is being sent to a country outside of the EU you will be liable for any customs and/or import duties imposed by your country.

Returning the Jewellery

We pride ourselves on the quality of our jewellery and excellence in Customer Service, therefore we want you to be completely satisfied with your jewellery. If however, in the rare occasion you are not completely satisfied with the goods for any reason you may return them, unworn within 28 days and we’ll exchange them or refund your money.

• To arrange a return please email returns@amandacoleman.co.uk quoting your order number, name, address, telephone number, details of the product, the reason for return and whether you require a refund or replacement.
• During the Christmas season, we extend the returns policy if the products you would like to return were a gift. 
• All items returned must be unworn and undamaged.
For hygiene reasons, we are not able to accept returns on Earrings unless they are faulty.
• Any item(s) being returned must be returned in their original Amanda Coleman packaging. Please pack the item carefully. 
• Please note that Amanda Coleman Jewellery cannot refund postage and packaging charges, nor will we refund any sales tax or duties payable on orders outside of the EU.
• Returned items should be sent to: Amanda Coleman Jewellery, PO Box 1217, Lincoln, LN5 5GG. 
• We recommend that you return items via registered mail. Please ensure you have sufficient insurance cover especially when returning valuable products. We cannot accept liability for goods lost or damaged in transport. Please note that return postage will not be refunded. Should you be sent a faulty item, we will of course reimburse you fully.